FAQs

  • 1. Which assets can I trade with you?

    The beauty of our trading platform is that we let you trade in a variety of financial markets while using the same platform. You can trade all your favorite assets by signing up with us. The asset categories that are available to you with us include, but are not limited to stocks, indices, commodities, forex currency pairs, and cryptocurrencies. Within these categories, you will find dozens of assets for trading. In short, you will have plenty of opportunity to diversify your portfolio when you sign up with us.

  • 2. What type of trading platform will I be using for trading?

    We give you a web-based trading platform that you can use on any device that you have. A web-based trading platform runs through a browser, which is easily available on just about any type of device e.g. smartphones, tablets, laptops, and desktop computers. You don’t have to download this platform on your device. The best thing is that you can us it without any compatibility issues. Whether you use a Windows computer, an Android phone, or an iPhone, this trading platform will run on all those operating systems without any issues.

  • 3. Do you offer any bonuses to new signups?

    We always encourage new traders to sign up with us and offer them attractive bonuses. However, you do have to keep in mind that these bonuses are always changing. If you want to take advantage of a signup bonus, make sure you sign up as soon as possible. Usually, our signup bonus is in the form of a percentage of credit back to your trading account based on the first initial deposit you make. It is offers to all new traders regardless of the trading account they pick.

  • 4. How can I fund my account?

    ETH Profits has made it easy for you to fund your account using a variety of currencies and deposit methods. Firstly, you can use your debit card and credit card from Visa, MasterCard, and Maestro with us. Furthermore, you can deposit funds in your account using USD, GBP, and EUR. You can also deposit funds using major cryptocurrencies, such as BTC and ETH. You will be glad to know that there are no fees for you to pay when you deposit funds in your account.

  • 5. How long does it take for my transfers to appear in my trading account?

    The amount of time it takes for the funds to appear in your account depends on the method you are using. A bank wire transfer is usually a slow method, but also the safest option out there. When you deposit funds through a bank wire transfer, it might take anywhere from 3 working days to 5 working days for your funds to appear in your trading account. A credit or debit card transfer appears in your account within minutes of transfer. An eWallet transfer takes just as much time as a credit or debit account transfer takes.

  • 6. Can I use a demo account to learn trading?

    One of the best things about our online trading platform is that you can use a demo account before you start with a professional trading account. This demo account is just like any other trading account. The only difference is that you are using dummy funds in it. The idea is for you to know how the trading platform works and what trading looks like in real. A demo account is a perfect way to learn trading if you are starting for the first time.

  • 7. What type of training materials do you offer?

    We offer you a variety of training materials including video-based tutorials, a trading glossary, and eBooks. These training materials are professional and designed to give you the best understanding of trading from a basic to a professional level.

  • 8. What’s the minimum that I have to spend to sign up with you?

    The minimum amount that you have to deposit in your trading account depends on the type of account you pick. We have five different options for you to pick from, and the basic trading account is the first on the list. If you want to start with this trading account, all you have to do is deposit $250 in your account. With other accounts, you have to look at the minimum deposit requirements to know how much you will be depositing.

  • 9. How can you train me to be a trader?

    We have all the right training materials, webinars, seminars, training sessions, videos, and eBooks to help you learn trading on every level possible. In addition to that, we have the option of a demo account, which gives you a perfect understanding of how trading works. Its lets you be on the trading platform and use dummy credits to enter trades. It is a perfect simulation of how you will be trading when you sign up with a paid account. You can always get the help of an account manager to proceed further and learn about trading more.

  • 10. Why are you asking for my personal and banking details?

    For us to be able to recognize you as a unique trader, we have to have your personal details. These personal details are entered into our system to create a unique ID and account in your name. This identifies you as a unique trader in our system and prevents anyone else from signing up with your personal details. You have to know that this process is pretty similar to you signing up with any other company. You have to provide a bank with the same details when you open a banking account with them.

  • 11. Do you have any way of protecting my personal details?

    That’s a valid concern to have for any trader who is starting a trading account with any online broker or trading platform. Your personal details are more important to you these days than your money. Not to mention the many cyber crimes that are causing people to lose their information in the hands of people who sell that information for money on the internet. When you sign up with us, you will have complete peace of mind because we encrypt your information as soon as you enter it on our website. All your information is encrypted through 256-bit encryption for utmost protection.

  • 12. Why are leverages so small on cryptocurrency trades?

    You have to know that leverages work both ways. As a new trader, you might think that leverages can only increase the potential of your profit, but what you might not know is that they can amplify your losses as well. So, to keep our traders on the safe side, we have kept our leverages on cryptocurrency trades very realistic. These assets are already infamous for being very volatile. With huge leverages, new traders can end up losing all they have invested on their first trade. This can be discouraging for new traders and stop them from even starting their trading career.

  • 13. What is 2FA authentication?

    2FA authentication is in place only for your safety. Traditionally, when you sign into a trading account, you have to enter your login ID and password. However, passwords are very vulnerable these days despite being difficult. To ensure that you are the only person signing into your account, there is 2FA authentication that adds an extra layer of security to the login process. So, when you enter your password, you are sent a code to your mobile device or email for you to enter as a second layer of protection. You can only enter your account once you enter your password and the code sent to you.

  • 14. Are you going to trade on my behalf?

    No, that’s a different way of trading. In fact, the platforms that trade on your behalf are providing you with asset management services. You are not purely trading with them, but rather investing with them. You fund your account with a specified amount and let the account managers from the company manage your trades on your behalf. They manage your assets and trades with the promise to give you a positive return on your investments. With us, you will be responsible for all your trades.

  • 15. Do you offer any rewards for referring friends?

    Yes, we do. In fact, we have a complete referral program designed to reward you for your efforts to bring in your friends and trade with us. The amount of money that you can get as a reward depends on how much your friend deposits on their first initial deposit. The more money they deposit when opening their account, the bigger the share you get. You get these rewards for every friend you refer to our trading platform.

  • 16. What are trading signals?

    Trading signals are the outcomes of professional analyses done on various assets. These analyses are conducted by professional traders as well as through the use of modern software tools. After those analytical readings and calculations, you get an outcome that tells you whether you should buy an asset or sell it. Do keep in mind that these results are not guaranteed. Also, how reliable they are depends on the source from which you are getting the trading signals. You can use these trading signals along with your personal analytical calculations to validate the results.

  • 17. Will you charge a commission on my trades?

    Before explaining to you what commissions you have to pay on your trades, you have to know that as an online trading platform or broker, we make money from the traders you perform on our trading platform. The standard operating procedure for us and any other companies in this industry is to charge a spread, which is the price difference you pay on an asset when you purchase it from us to when you purchase it in the open market. However, we are known for our tight spreads and not charging you any extra or additional commissions on your trades. You can rest assured when you trade with us that the spreads are the only costs that you will have to bear on your trades.

  • 18. What is social trading?

    Social trading is a relatively new concept that has taken the world of online trading by storm. One of the biggest challenges that traders face when they start trading is the learning process. A lot of modern traders don’t have the time to learn trading before they start. The best solution to their problem is social trading. You sign up on our trading platform, pick and choose from a variety of traders’ profiles to know their trading trends, and copy the trades of your desired trader. You can rely on their experience and trading strategies to make your trades profitable.

  • 19. What should I know about risk-free trades?

    When you sign up on our trading platform, we want to provide you with some protection so you can practice a little before you put your money on the line. So, when you start trading on our trading platform, we offer you a limited number of risk-free trades. These trades are what you would call insured trades because even if you are not successful with your prediction, you will not lose money. You might not gain anything from a failed trade, but for as long as it is a risk-free trade, you will not lose anything.

  • 20. Will you charge extra for webinars and one-on-one training sessions?

    That’s not the case at all. Once you sign up with us, we provide you with a lot of training and education. Two ways we train you include one-on-one training sessions and webinars. Webinars are conducted every week or every month and you can participate in them without paying anything extra. As far as one-on-one training sessions are concerned, we offer you a limited number of such sessions based on the trading account you pick. You can always call us to know more if you want more sessions than are included with your trading account.

Answering the questions you asked

The team of our amiable support agents is here, to give the right answers to all your questions. We are available 24/7.

  • 1. Which assets can I trade with you?

    The beauty of our trading platform is that we let you trade in a variety of financial markets while using the same platform. You can trade all your favorite assets by signing up with us. The asset categories that are available to you with us include, but are not limited to stocks, indices, commodities, forex currency pairs, and cryptocurrencies. Within these categories, you will find dozens of assets for trading. In short, you will have plenty of opportunity to diversify your portfolio when you sign up with us.

  • 2. What type of trading platform will I be using for trading?

    We give you a web-based trading platform that you can use on any device that you have. A web-based trading platform runs through a browser, which is easily available on just about any type of device e.g. smartphones, tablets, laptops, and desktop computers. You don’t have to download this platform on your device. The best thing is that you can us it without any compatibility issues. Whether you use a Windows computer, an Android phone, or an iPhone, this trading platform will run on all those operating systems without any issues.

  • 3. Do you offer any bonuses to new signups?

    We always encourage new traders to sign up with us and offer them attractive bonuses. However, you do have to keep in mind that these bonuses are always changing. If you want to take advantage of a signup bonus, make sure you sign up as soon as possible. Usually, our signup bonus is in the form of a percentage of credit back to your trading account based on the first initial deposit you make. It is offers to all new traders regardless of the trading account they pick.

  • 4. How can I fund my account?

    ETH Profits has made it easy for you to fund your account using a variety of currencies and deposit methods. Firstly, you can use your debit card and credit card from Visa, MasterCard, and Maestro with us. Furthermore, you can deposit funds in your account using USD, GBP, and EUR. You can also deposit funds using major cryptocurrencies, such as BTC and ETH. You will be glad to know that there are no fees for you to pay when you deposit funds in your account.

  • 5. How long does it take for my transfers to appear in my trading account?

    The amount of time it takes for the funds to appear in your account depends on the method you are using. A bank wire transfer is usually a slow method, but also the safest option out there. When you deposit funds through a bank wire transfer, it might take anywhere from 3 working days to 5 working days for your funds to appear in your trading account. A credit or debit card transfer appears in your account within minutes of transfer. An eWallet transfer takes just as much time as a credit or debit account transfer takes.

  • 6. Can I use a demo account to learn trading?

    One of the best things about our online trading platform is that you can use a demo account before you start with a professional trading account. This demo account is just like any other trading account. The only difference is that you are using dummy funds in it. The idea is for you to know how the trading platform works and what trading looks like in real. A demo account is a perfect way to learn trading if you are starting for the first time.

  • 7. What type of training materials do you offer?

    We offer you a variety of training materials including video-based tutorials, a trading glossary, and eBooks. These training materials are professional and designed to give you the best understanding of trading from a basic to a professional level.

  • 8. What’s the minimum that I have to spend to sign up with you?

    The minimum amount that you have to deposit in your trading account depends on the type of account you pick. We have five different options for you to pick from, and the basic trading account is the first on the list. If you want to start with this trading account, all you have to do is deposit $250 in your account. With other accounts, you have to look at the minimum deposit requirements to know how much you will be depositing.

  • 9. How can you train me to be a trader?

    We have all the right training materials, webinars, seminars, training sessions, videos, and eBooks to help you learn trading on every level possible. In addition to that, we have the option of a demo account, which gives you a perfect understanding of how trading works. Its lets you be on the trading platform and use dummy credits to enter trades. It is a perfect simulation of how you will be trading when you sign up with a paid account. You can always get the help of an account manager to proceed further and learn about trading more.

  • 10. Why are you asking for my personal and banking details?

    For us to be able to recognize you as a unique trader, we have to have your personal details. These personal details are entered into our system to create a unique ID and account in your name. This identifies you as a unique trader in our system and prevents anyone else from signing up with your personal details. You have to know that this process is pretty similar to you signing up with any other company. You have to provide a bank with the same details when you open a banking account with them.

  • 11. Do you have any way of protecting my personal details?

    That’s a valid concern to have for any trader who is starting a trading account with any online broker or trading platform. Your personal details are more important to you these days than your money. Not to mention the many cyber crimes that are causing people to lose their information in the hands of people who sell that information for money on the internet. When you sign up with us, you will have complete peace of mind because we encrypt your information as soon as you enter it on our website. All your information is encrypted through 256-bit encryption for utmost protection.

  • 12. Why are leverages so small on cryptocurrency trades?

    You have to know that leverages work both ways. As a new trader, you might think that leverages can only increase the potential of your profit, but what you might not know is that they can amplify your losses as well. So, to keep our traders on the safe side, we have kept our leverages on cryptocurrency trades very realistic. These assets are already infamous for being very volatile. With huge leverages, new traders can end up losing all they have invested on their first trade. This can be discouraging for new traders and stop them from even starting their trading career.

  • 13. What is 2FA authentication?

    2FA authentication is in place only for your safety. Traditionally, when you sign into a trading account, you have to enter your login ID and password. However, passwords are very vulnerable these days despite being difficult. To ensure that you are the only person signing into your account, there is 2FA authentication that adds an extra layer of security to the login process. So, when you enter your password, you are sent a code to your mobile device or email for you to enter as a second layer of protection. You can only enter your account once you enter your password and the code sent to you.

  • 14. Are you going to trade on my behalf?

    No, that’s a different way of trading. In fact, the platforms that trade on your behalf are providing you with asset management services. You are not purely trading with them, but rather investing with them. You fund your account with a specified amount and let the account managers from the company manage your trades on your behalf. They manage your assets and trades with the promise to give you a positive return on your investments. With us, you will be responsible for all your trades.

  • 15. Do you offer any rewards for referring friends?

    Yes, we do. In fact, we have a complete referral program designed to reward you for your efforts to bring in your friends and trade with us. The amount of money that you can get as a reward depends on how much your friend deposits on their first initial deposit. The more money they deposit when opening their account, the bigger the share you get. You get these rewards for every friend you refer to our trading platform.

  • 16. What are trading signals?

    Trading signals are the outcomes of professional analyses done on various assets. These analyses are conducted by professional traders as well as through the use of modern software tools. After those analytical readings and calculations, you get an outcome that tells you whether you should buy an asset or sell it. Do keep in mind that these results are not guaranteed. Also, how reliable they are depends on the source from which you are getting the trading signals. You can use these trading signals along with your personal analytical calculations to validate the results.

  • 17. Will you charge a commission on my trades?

    Before explaining to you what commissions you have to pay on your trades, you have to know that as an online trading platform or broker, we make money from the traders you perform on our trading platform. The standard operating procedure for us and any other companies in this industry is to charge a spread, which is the price difference you pay on an asset when you purchase it from us to when you purchase it in the open market. However, we are known for our tight spreads and not charging you any extra or additional commissions on your trades. You can rest assured when you trade with us that the spreads are the only costs that you will have to bear on your trades.

  • 18. What is social trading?

    Social trading is a relatively new concept that has taken the world of online trading by storm. One of the biggest challenges that traders face when they start trading is the learning process. A lot of modern traders don’t have the time to learn trading before they start. The best solution to their problem is social trading. You sign up on our trading platform, pick and choose from a variety of traders’ profiles to know their trading trends, and copy the trades of your desired trader. You can rely on their experience and trading strategies to make your trades profitable.

  • 19. What should I know about risk-free trades?

    When you sign up on our trading platform, we want to provide you with some protection so you can practice a little before you put your money on the line. So, when you start trading on our trading platform, we offer you a limited number of risk-free trades. These trades are what you would call insured trades because even if you are not successful with your prediction, you will not lose money. You might not gain anything from a failed trade, but for as long as it is a risk-free trade, you will not lose anything.

  • 20. Will you charge extra for webinars and one-on-one training sessions?

    That’s not the case at all. Once you sign up with us, we provide you with a lot of training and education. Two ways we train you include one-on-one training sessions and webinars. Webinars are conducted every week or every month and you can participate in them without paying anything extra. As far as one-on-one training sessions are concerned, we offer you a limited number of such sessions based on the trading account you pick. You can always call us to know more if you want more sessions than are included with your trading account.